PIXMA G3200 Will Only Print Black Ink

[kkennedy010]

My G3200 printer will only print black ink even though I have lots of coloured ink left. In my print options I do not see any option to print in colour or in black ink only. This is a new issues, have done deep cleaning & nozzle checks (nozzle checks only black ink as well). HELP I need to print my Christmas labels lol

[ArthurJ]

Hi,

If you performed a ink flush and nozzle cleanings but the issue remains, the printer requires service. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase. 

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays. 

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