08-08-2025
10:49 AM
- last edited on
08-08-2025
10:52 AM
by
Danny
When I try to print from my applications, The orange warning comes on the printer and a message about the paper in the trach NOT matching the paper requested by the print request? Here are 2 screen shots that show the box checked to not detect mismatched paper and the page settings for the printer. Also, note that fit-to-page is selected and portrait printing cuts off the right-hand portion of MOST prints of this orientation. Thoughts?
08-08-2025 02:16 PM
Greetings,
Since we don't know what the source photo looks like, this is just a guess.
In order to maintain proper aspect, a photo if taken landscape can only be reduced so far. If you're printing in portrait orientation, part of the photo is going to get cut off. Try printing in landscape.
~Rick
Bay Area - CA
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08-08-2025 04:47 PM
Rick,
That may be the case for the portrait problem. But, I'm more concerned about the paper size detection. What could be causing that/
Scott
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