PIXMA E3470 Unable to launch deep cleaning

[BrianKang07]

I'm using a newly bought Canon Pixma E3470, I'm trying the deep cleaning but it doesn't work. When I press the stop button even for a long time the warning/alarm light doesn't flashes even for once it doesn't. I tried pressing the setup button for a long time to but nothing happens. What should I do? How can I deep clean? 

[Danny]

Thanks for joining the conversation, BrianKang07! We appreciate the info, though we need to let you know that the PIXMA E3470 is not supported by our team here at Canon USA since that printer isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!