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PIXMA 492 New router and now not working at all

Mumrenee59
Apprentice

Got a new router.  Tried to use printer today and it says offline.  Followed all trouble shooting, no luck.

I had been trying repeatedly to get the wifi back on. It said it was conneced in the control panel.  Restarted the printer, the wifi, the computer.  still said offline.  Deleted and tried to reninstall  I now get this error message.  Please help. 

 

 

Screenshot (56).png

1 REPLY 1

Danny
Moderator
Moderator

Hi, Mumrenee59!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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