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PDF, Chrome, Microsoft Edge, All print blank! Please help

kabenaszeski
Apprentice

I am hoping someone here can give me some ideas to try. I cannot print PDFs, anything in chrome (or any internet browser), but have no issues printing test pages. I have tried updating my drivers, changing settings in adobe, and absolutely nothing is working. Everything aside from test pages prints blank. I have a Pixma MG6821. My computer is on Windows 11. Thanks for your help! 

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Was this an upgrade W10 > W11 

What driver did you use to install the printer under Windows 11?

 

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Good morning! 

Thanks for the reply! I was having this issues on windows 10, I then upgraded to Windows 11 and I'm still having the issue. I used the drivers here:

https://www.usa.canon.com/internet/myportal/us/home/support/details/printers/crafting-printers/pixma...

Here's a screenshot as well. I hope this is helpful! Thanks for your time!

 

Screenshot_20211220-092648.png

 

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