PC repaired MX 850 software missing prints but not scan

[noqwus]

Windows XP 32-bit version; home edition, v. 2002; SP 3

Had my Dell PC repaired (virus?), saved my data, but no pgm software. Don't think I had CD w/MX850 (plug & play?) but need to reload the software. Prints, won't scan.

[Karl1]

hi noqwus,

You can download the drivers and software by following these steps:

1. Go to Canon's Support & Drivers website at:
   
   http://www.usa.canon.com/cusa/support/consumer
2. Enter your model name into the Model Name field, then click GO.
   
   
   
   
3. Select your operating system in the Select Operating System and Select OS Version dropdown lists, respectively.
   
   
   
   
   
4. Expand the Drivers section by clicking the red triangle.
5. Click on the file named MX850 Series MP Drivers.
   .
6. After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
7. Once the download is complete, double-click the file from its download location to begin the installation.
8. Once complete, click the I Decline Go Back to return to the download page.
9. Expand the Software section by clicking the red triangle.
10.   Click on the file named MP Navigator EX.
    
11.   After reading the details and disclaimer, click 'I Agree Begin Download' and save the file to your computer.
12.   Once the download is complete, double-click the file from its download location to begin the installation.