Overall negative assessment MX430

[monioak]

I have owned two prior Canon printers and was very satisfied by both. When my MP series unit died last fall, I replaced it with an MX430. I thought that the installation was oddly complex and finicky for Canon - and I qualify as a reasonably competent tech user. While it functions fine, I have been bitterly disappointed in the complexity and density of the Manual, the help function, and figuring out how to do the simplest tasks (e.g. scanning multiple pages into one pdf file). Navigating the menus is completely non-intuitive, completely confusing and completely frustrating. Was this a different tech team on this product? Totally not up to standards.  I'm wasting precious time on a regular basis.

I am seriously contemplating replacing it as soon as possible and giving it away.  This time I will carefully browse reviews before selecting one based on ease of use.

[kwinlb]

I too previously had a Canon printer I was very happy with, so when it had to be replaced, I automatically got another Canon, the mx432, which has turned out to be just awful, especially when compared to the mx500 I used to have. The print quality is terrible. I cannot print one page of text without the print being bent in at least one of the lines. Very disappointing. Especially since I use that printed text when I teach my computer classes. Ironic.

[Michael]

Hello kwinlb.

In regards to the bent lines on your printouts, please contact our support group for assistance with this matter.  You can use the link below for additional assistance.

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer