07-10-2015 02:08 AM
I have a MG2550 directly connected to my Dell pc. When I try to scan, my PC does not show to be selected. What do I need to do to scan documents to my PC? Thanks!
07-12-2015 09:09 AM
Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
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