04-26-2022 12:49 AM
My Canon TS9120 has stopped printing Word Documents. In fact it seems to have stopped printing anything but InDesign Documents. I just installed a new driver. Plenty of ink. I've cleaned the heads repeatedly. Do I need to replace it?
04-26-2022 08:29 AM
Greetings,
Maybe perform some additional troubleshooting. Stopped printing everything except inDesign documents.
What happens when you try to print another document type? Error message, observations?
Windows, MAC? OS version and build.
What is the printer connected to and how?
Have you tried printing a txt document from either NotePad (windows) or Notes (MAC)
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.