04-26-2022 12:49 AM
My Canon TS9120 has stopped printing Word Documents. In fact it seems to have stopped printing anything but InDesign Documents. I just installed a new driver. Plenty of ink. I've cleaned the heads repeatedly. Do I need to replace it?
04-26-2022 08:29 AM
Greetings,
Maybe perform some additional troubleshooting. Stopped printing everything except inDesign documents.
What happens when you try to print another document type? Error message, observations?
Windows, MAC? OS version and build.
What is the printer connected to and how?
Have you tried printing a txt document from either NotePad (windows) or Notes (MAC)
~Rick
Bay Area - CA
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