04-07-2021 04:32 PM
04-23-2021 02:31 PM
Hello,
There are a few things that could be causing this issue. It is recommend you call Canon support at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST excluding holidays.
You will need to have a Canon account when you call. If you have not created account, please click HERE.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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