New tr4720 with mis-aligned print alignment page

[LindaT49]

I got the printer yesterday. I had to get a new printer because my mx532 won't work with my new chromebook. So, set it up and after a lot of agravation, the chromebook sees it for print and scan.  Whoopee.  I print my first doc and the print head is obviously mis-aligned.  So, I do the print alignment routine and the print alignment page is also mis-aligned, but I finish the routine.  It's still mis-aligned and there doesn't appear to be anything I can do about it.

I'm inclined to return the printer and try again.  Any other ideas?  If I have to, I can still use my windows laptop.

TIA

LT

[jrhoffman75]

Give Canon a call at 1-800-OK-CANON

[LindaT49]

Thanks, but it started giving me additional problems like error 5100? (print cartridges not right) when they had been fine.  I've boxed it back up and am getting a replacement.  I am hopeful that the next one will be better. I've been using various canon printers for the last 20 years (not to mention the various cameras back to the 80's), so I hope that confidence is justified.

LT