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PIXMA TS3355 Paper misaligned when printing

donotalo
Apprentice

I have Canon TS3355 printer. Using it in Windows 11 operating system.

Recently it has starting taking paper from the paper tray in misaligned position. The result is misaligned printing and the page got wrinkled at one side.

I tried fixing printer head alignment - both automatically and manually, but the problem is still here.

Here is a video of what's happening: 

[video]

The video can be obtained from: https://www.dropbox.com/scl/fi/q0gfd4aioudqxb6g3exy6/Canon-TS-3355-Printer-Problem.mp4?rlkey=sg2m29m...

 

Any help will be greatly appreciated.

5 REPLIES 5

DerrickL
Rising Star
Rising Star

Open this image, general direction that may fix your issue. 

DerrickL_0-1755353532385.jpeg

 

It doesn't solve the problem.

DerrickL
Rising Star
Rising Star

I suspect from the sound of the printer there is a small scrap of paper stuck in the feed path. 

Is it reasonable for a normal user like me to open the printer and take that out?

DerrickL
Rising Star
Rising Star

Sure, you can first check by opening the cartridge compartment and take a close look, and inspect down the back paper feed path with a bright flashlight. 

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