08-16-2025
05:46 AM
- last edited on
08-16-2025
08:27 AM
by
Danny
I have Canon TS3355 printer. Using it in Windows 11 operating system.
Recently it has starting taking paper from the paper tray in misaligned position. The result is misaligned printing and the page got wrinkled at one side.
I tried fixing printer head alignment - both automatically and manually, but the problem is still here.
Here is a video of what's happening:
The video can be obtained from: https://www.dropbox.com/scl/fi/q0gfd4aioudqxb6g3exy6/Canon-TS-3355-Printer-Problem.mp4?rlkey=sg2m29m...
Any help will be greatly appreciated.
08-16-2025 10:12 AM - edited 08-16-2025 10:13 AM
Open this image, general direction that may fix your issue.
08-16-2025 01:16 PM
It doesn't solve the problem.
08-18-2025 09:52 AM
I suspect from the sound of the printer there is a small scrap of paper stuck in the feed path.
08-18-2025 04:07 PM
Is it reasonable for a normal user like me to open the printer and take that out?
08-18-2025 06:37 PM - edited 08-18-2025 06:43 PM
Sure, you can first check by opening the cartridge compartment and take a close look, and inspect down the back paper feed path with a bright flashlight.
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