01-08-2024 11:57 PM - last edited on 01-09-2024 09:12 AM by Danny
same problem, have never had this problem before, new ts9520
nothing in the print que, first thing I checked
followed directions on MS to clear printer spooler, nothing there but the page prints occasionally anyway, what I did find is the software from my old Canon MP7720, recently passed on to greener pastures after many years of faithful, service (but a lot of paper chewing, far more than the earlier model)
recently replaced by a TS9520
I uninstalled all the 7720 software, curious to see if that was the problem, I was printing Christmas card envelopes when the 7720 made a grinding sound and expired
so, the page that is printing is not the last project of the 7720... makes no sense
will be back if that did not solve the problem
I hope the ts9520 didn't need any of the 7720 software, I find the canon site difficult to navigate and impossible to sign in to, again today, four tries and how many busses and bicycles do I have to eliminate each cycle of the sign in process and find, once again, I can't sign in (rolling eyes)
fortunately welcomed by the "community board"
the fewer problems the better, great printers... awkward "everything else"
will be back to try the rest if uninstalling the 7720 software and removing, adding the ts9520 didn't stop the printer channeling pages from the past
01-17-2024 08:16 AM
Hi,
What version of Windows is your computer running?
We look forward to your reply.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.