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PIXMA TR4720 Need to stop popup: print quality may deteriorate if you print with the current setting

cec
Apprentice

I am using a Canon TR4720 with a PC running with Windows 11 .

Every time I print I get the following popup message: 

cec_0-1727061764701.png

In every case I know I am using Black only ink and I don't want to change to color.  Hence, this message is repeatedly wasting my time.  How can I prevent this message from popping up?  I see other users have posted similar questions, but I don't see any answer other than a reply telling the user to contact support.

Thank you for your assistance

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi cec,

When the printer is set to use black ink only and you attempt to print an item that contains color,  this message will appear.  There isn't a way to disable that message other than to change the ink cartridge setting.

 

 

 

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