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My new PIXMA TS9520a is printing out red photos

Tuffcookie
Contributor

This printer was only delivered 10-02-24.  It printed out great up until today.  Then I started getting prints like this:

At first, I thought the ink had run out so I replaced all the ink cartridges (although no warning came up that indicated I had run out). It is still printing red photos! Any idea what happened?  I do have the 4 year warranty on this printer.6R0A1832 smaller size file.jpg

1 ACCEPTED SOLUTION

Tuffcookie
Contributor

Evidently, the ink cartridges must have been pretty empty, the last time I used the printer, and whatever ink was left, evaporated during that time.  I tried a "clean" cycle this morning and a test print and all the colors came thru. Then, I printed a photo and everything looks like it should.  Since I installed all the ink tanks yesterday, I will keep a close eye on things.  I have always had Canon printers.  My last one was the Pixma MG8120, which I just loved.  I had that one over 10 years.

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5 REPLIES 5

jrhoffman75
Legend
Legend

Did your computer have an operating system update?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

shadowsports
Legend
Legend

Greetings,

This looks remarkably like double color management.  

DCM.png

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Yes. Frequently when there is an OS update the printer driver needs to be reinstalled. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Tuffcookie
Contributor

Evidently, the ink cartridges must have been pretty empty, the last time I used the printer, and whatever ink was left, evaporated during that time.  I tried a "clean" cycle this morning and a test print and all the colors came thru. Then, I printed a photo and everything looks like it should.  Since I installed all the ink tanks yesterday, I will keep a close eye on things.  I have always had Canon printers.  My last one was the Pixma MG8120, which I just loved.  I had that one over 10 years.

Glad it is resolved. Please mark thread solved. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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