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My mx922 is giving me a Support Code b220.

deputyflash
Apprentice

.My mx922 is giving me a Support Code b220. I have removed the ink and unplugged and replugged the printer, but to no avail.

1 REPLY 1

BillS
Mentor

Hi deputyflash,

 

Support code B200 indicates the failure of one or more internal components, and will require service to correct. Your options at this point will be to have the printer either repaired or replaced. To have it repaired, I can locate the nearest Authorized Service Facility to you, where you can have it fixed. If the printer is out of warranty, that repair would carry a cost, depending on the nature of the fault.

 

If you prefer to have your printer replaced, you are eligible for Canon's Loyalty Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price, and with free FedEx Ground shipping. If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight ET. Let them know you have been working with email technical support and the Canon Loyalty Program was offered.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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