My canon ts5050 wont print duplex

[bjorngunn]

So I just bought the canon TS5050 printer and it says its duplex , can print two sided. I have done everything and it doesnt work from computer or the phone. Ive tried the settings on the printer and doesnt show anything named duplex. What can I do ? there are no informations about the duplex. Can somebody please help me

[Jenine]

Hi Bjorngunn!

Welcome to The Canon Forums, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please http://www.canon.com, and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.