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My PIXMA TR8620 will not print beyond the heading in an email.

Jocko
Apprentice

If I receive an email with embedded text etc. Only the heading will show up in the page box and not the rest of the message even though there is addition text, graphics etc.     

1 REPLY 1

Britteny
Enthusiast

Thanks for joining the conversation, Jocko!

So that the Community can help you better, we need to know which version of Windows or macOS you're using.  Please include that and anything else you may find helpful in your next reply.

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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