My PIXMA 922 Will NOT Copy Documents (Auto or Manual). It Scans and Prints Fine.

[bertfern]

This started unexpectedly with no prior degradation and NO Error Messages.  Scan and Print work perfectly.  To date I have: 1) Aligned Print Heads; 2) Run Troubleshooter; 3) Performed a Full Rest, 4) Updated All Drivers; 5) Check ALL settings.

I only use Canon ink and all tanks are full and properly installed (even though that is not an issue)

What is wrong?  What else can I do?

Thx

[Patrick]

Hi bertfern,

Please follow these steps:

1.  Please press the MENU button on your PIXMA MX922.

2.  Use the down arrow key until the wrench and screwdriver icon is selected, then press OK.

3.  On Maintenance, press the OK button.

4.  Select Print nozzle check pattern and then press OK.

5.  Select Yes and then press the OK button.

Did a black grid print to the right of |PGBK| at the top of the page?

Are there any boxes missing within the grid?

Below that, did 3 blue, 3 pink, 1 yellow and 1 gray bars print?

Does your printout match the example below?