12-16-2016 12:03 PM
My MX870 has an error message that says: Printer error has occurred. Turn off power then back on again. If problem persists see the manual.
I have tried powering off several times. I have even unplugged it overnight and then powered back on and the message persists. I do not have the manual and I am wondering how do I resolve this. Any information would be greatly appreciated. Thank you.
Tracy
12-18-2016 08:19 AM
12-18-2016 10:10 AM
Hi playtownexpress,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
08-08-2020 05:24 PM
The phone techs are out until Monday. This is Saturday. Still trying to get help. The screen says call unplug then restart if not working call support.
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