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My MX490 keeps turning on and off

Toie
Apprentice

My MX490 keeps turning on and off and only shows CANON on the screen. It will not let you use any of the buttons. Unplugging does not seem to help. What is Canon doing to fix this problem it's been four days and I need my printer.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi! 

Canon released a firmware update to take care of this issue. Learn more now by clicking HERE.

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