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MX490 cycling on and off.

JWROBB
Apprentice

My MX490 finally has stopped cycling on and off, but now I can not get it to do anything. I unplugged it and plugged it back in, and it is back to cycling on and off. I guess it got tired and needed a rest. lol

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi! 

Canon released a firmware update to take care of this issue. Learn more now by clicking HERE.

 Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well. 

Received this email from Canon:

Dear Customer, 

 

Thank you for contacting Canon, we apologize for the delayed response. After speaking with our Technical Support, they have advised to use this link to resolve this concern.

 

https://support.usa.canon.com/kb/index?page=content&id=ART180792

 

Sincerely, 

 

Canon Customer Relations 

 

Now I get error codes on my printer telling me to take to service center.  This is so frustrating.

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