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My MX 330 is printing double letters

BOSNRay
Apprentice

After installing all new print cartridges, the printer is printing double letters. It seems to be worse with PDF files. I have completed a print head alignment and print nozzle cleaning. I also cleaned the print rollers.

1 REPLY 1

Ramona
Authority

Hi BOSNRay,

 

If you are already using Canon genuine ink cartridges in the printer, and the cleanings and alignments did not resolve the issue, the printer may require servicing to resolve the issue; please call or email us using one of the methods on the Contact Us page for further assistance.

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