cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My MG2120 Printer has Color ink error code EOS

Matt_Foley
Apprentice

My MG2120 Printer has Color ink error code, the LED display flashes alternating letters E-O-S, there is a steadily lit orange triangle light, and an indicator light next to the words "color ink" is flashing. The printer will not function.

 

 I have had the printer for about 2 years, maybe longer, and the color ink has been empty nearly the entire time with the original cartridge installed the entire time, but I only use black ink, and the printer has worked fine until this error occured yesterday. I've recently read that the printer requires both color and black ink cartridges to be installed to print, and that the color ink holes may be clogged.

 

I tried taking out both cartidges- the empty color cart, and the nearly full black cart, now the error code flashes E-1-6, and the orange triangle is still lit, with the color ink light flashing.

 

 How do i remedy this? Will simply replacing the color ink cartridge fix this? Must a service be provided to unclog the color ink holes? Is this something i can fix myself?

2 REPLIES 2

Patrick
Product Expert
Product Expert

 

Hi Matt Foley,

 

The E 1 6 is an error that indicates that the ink has run out.  Replacing the color ink cartridge should resolve the issue that you are experiencing

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

And do you know about the code E-O-S, or it may be numbers- E-0-5, do you know what that means???

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.