05-03-2014 03:47 PM
Though the printer will not print email messages, it does print other web pages.
06-04-2014 06:52 AM
Hi lanza1,
So we can better assist you, please reply with the following information:
1. Are you able to make a black and white copy from the printer directly?
2. Are you able to print other documents from programs such as Micosoft Word successfully?
If this is a time-sensitive matter, additional support options are available at Contact Us.
01-12-2016 09:41 AM
Was there ever a resolution for this? I'm having the same issue.
01-15-2016 05:05 AM
Hi jamesstaines,
So we can better assist you, please let us know if you are able to print the emails when using another internet browser such as Firefox or Chrome, as well as what email service you are using. Please also let us know if you are receiving any errors when trying to print the emails.
For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help. There is no charge for this call.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.