cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Canon MP470 printer will not print Email pages. I am using Internet Explorer and Windows 8.1.

lanza1
Apprentice

Though the printer will not print email messages, it does print other web pages. 

3 REPLIES 3

Ramona
Authority

Hi lanza1,

 

So we can better assist you, please reply with the following information:

 

1.  Are you able to make a black and white copy from the printer directly? 

2.  Are you able to print other documents from programs such as Micosoft Word successfully?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Was there ever a resolution for this? I'm having the same issue.

Hi jamesstaines,

 

So we can better assist you, please let us know if you are able to print the emails when using another internet browser such as Firefox or Chrome, as well as what email service you are using.  Please also let us know if you are receiving any errors when trying to print the emails.

 

For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help.  There is no charge for this call.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
click here to view the gallery
Announcements