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My ADF displays the Error 2801 ( mx925 ) even while its empty

evono
Apprentice

Hi i opened it up as far as i can but where is the "sensor" that detects if the adf is empty or not ?

 

it pushes without issues paper through but as soon as theres no paper anymore to push through it stops with the error 2801 pls remove piled up paper. the issue is theres none. any help ?

1 REPLY 1

Danny
Moderator
Moderator

Hi, evono!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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