Missing colors in test pattern

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2020 12:24 PM - edited 07-14-2020 12:26 PM
Yesterday I printed a color photo with no problem. Today printing another one the color of snow is green and there are lines. I have done cleaning twice. The first time all the colors were there; everything looked fine but when I printed the photo again the print had snow being green. Did cleaning again, missiong colors in test pattern. Did deep cleaning twice. No change. What to do next? Has my printhead died? This is a G4210 with plenty of ink.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-14-2020 02:45 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
