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MX926 too slow to start printing

Hugh99
Apprentice

Hi. My MX926 goes through a lengthy preparation before every print job. This involves much clicking and whirring and print head movement and takes a long time. There is also a lengthy pause before even starting the preparation. This means that it takes up to a minute and a half to print a single 1 line page. This doesn't sound like long but when you are printing several documents and it does it before every print job it takes ages.

 

Is there any solution to this?

 

Thanks

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Hugh99,

 

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

 

  1. What version of the Mac or Windows operating system are you using on your computer and are you connecting via USB or is it over a network?
  2. How long is the time between the print jobs? If the printer goes to sleep it can take a while to start printing again.
  3. Do you run into the same issue when you try a copy?
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