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MX922 printer needs repair Support Code B200

mukeshmp48
Apprentice

All of a suddenn my printer is not working and the screen shows Support Code B200

printer needs repair

Follow the steps below

1. Turn the device off and unplug the powercord from power supply.

2.See the manual and contact the service center.

I applied all steps but yet could not start the printer.

If any body solved this type of issue,kindly reply through me through my email: <removed per forum guidelines>

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The B200 is a general hardware failure code and the printer would need to be replaced. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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