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MX922 is refusing to power off, connect to network. How to move back to USB?

sanguish
Apprentice

My MX922 is being a royal pain in the butt. It's only a couple of months old, but it's the first Canon printer I've had in a decade that hasn't been great from the start.

 

It takes forever to shutdown (more than a day right now).

 

how can I reset it to the factory defaults? I'd rather shut off the wireless support completely (since it doesn't work worth a darn) and just use USB, but I dont' see how to do that.

 

Thanks

 

Scott

1 REPLY 1

Mpell
Enthusiast

Sometimes wireless signals can interfere with the printer (especially connected wirelessly). Try powering off your router and power cycling the printer (unplug if need be). Turn printer back on with the router still turned off. Then, you should be able to reset the settings on the printer. On the printer, press Menu > Device Settings > Reset Setting > Reset All. Should be fine from here to power back on your router. Then, you can just connect the cable to your PC and should be able to print.

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