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MX922 - Wrong Tray Printing


I often get a Load Paper when trying to print...says Upper Tray.  I don't need nor use the Upper Tray, only the Lower Tray.  Stuck on what to do to solve this

Using MacOS 14.1.1 Sonoma/Wifi



So that the Community can help you better, we will need to know more information:
• What exact model printer are you using (usually on the top or front of the unit)?
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

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Thanks, and have a great day!

sorry for the late reply....IMac 27" OS is Sonoma 14.1.1.  Printer is MX922.   Connected wirelessly to my Wifi home internet.  I'm in Estero, Florida USA.  I never have a need or desire to use the upper paper tray which is empty of paper, but the lower tray has plenty of paper, but I still get a notice to "load paper".  

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