01-20-2016 12:58 PM
Canon makes some lackluster printers.
My printer is now defaulting to the upper cassettte traay when printing US Letter on Plain Paper. Going into printer properties, it says the lower cassette is selected.
I've encountered this issue on:
If it's under waranty, I'm going to return it. Very lower quality prints.
01-22-2016 04:22 PM
Hello,
Since this is occuring with different systems, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.