MX922 Cannot print photos or spread sheets

[Joe4197]

Printer will not print a photo. What it prints is multiple copies of the photo with different settings for Cyan, Magenta, and Yellow.

The same thing happens with printing an Excell spread sheet.

Is this a printer problem or a problem with the driver on Wndows 10?

[Patrick]

Hi Joe4197,

Please try these steps:

 1.  Click on the Windows Start button in the lower left hand corner and then the Windows System folder.

 2.  Click on Control Panel.

 3.  Click on View devices and printers.

 4.  Right click the Canon MX920 series Printer and left cilck on Printing Preferences.

 5.  Click the Defaults button at the bottom.

 6.  Click Apply and then OK.

Close all windows and then attempt to print your photo again.

[Joe4197]

I reloaded the printer software from the CD. That seemed to fix the printing of Excell spreadsheet. But it did not fix the photo printing. I tried the fix you provided but the photo printing does not work correctly. 

What is printed is multiple copies of the photo on a single sheet with different C,M.Y settings. It looks like a color correction sheet.