Have a wireless hookup between an HP Pavilion and an MX882. Been working great past year.....then one day, my printer would not respond. My scan function works from the computer so Iknow that my wireless is working. I can make copies so I know that my printer is working. I spent 3.5 hours on line with a tech who including gave up. He did everything imaginable reinstalling the soft ware. Nothing! I still get the error message "Printer not responding." Can anyone help me resolve this problem? Thank you.
So that the Community can help you better, we will need to know exactly what operating system you're using. Any other details you'd like to give will also help the Community better understand your issue. Thanks and have a great day!
There are a couple things we can check since the scanning function is working over the network, but the printing function is not.
First, let's see if the printer is set "Offline".
Next, ensure that the printer driver is configured to the proper port.
If this didn't work, or if you have any other questions, please feel free to Contact Us!
With each time i've reloaded the printer drivers, i seem to add another Cannon Mx880 series printer to my printer selection. How do i get rid of them all? And how do i know which one NOT to delete? the last time i tried, i apparently go rid of the wrong one, and had to reload all the software.
It is recommended that you contact live technical support . There is NO charge for this call.
Real time feedback of a live technical support call would be very beneficial in this case. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays).
A Canon technical support representative will be able to resolve this issue faster.
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