01-26-2016 11:26 AM
My 'LOVED' MX870 was 'killed' by a neighbor when he was trying to assign for MAIN name shown on low part of computer where me ... and other neighbors ... clicked on opening and make changes; if needed.
He ignored the MX870's assigned name ... and the MX870 is not ... TOTALLY unsuable access ...
I can't find on CANON where to get help of re-making the original key start-up ... so that my printer works 100% again. Austin, Texas ... where wife and I are close to ... does not provide who to use; them or others.
PLEASE help me....PLEASE ... on where/who to contact. THANKS
PS: I am 75; and had a recent stroke. Hope the above is understandle ! ! ! If possible....
01-28-2016 11:02 AM
Hello.
It was unclear from your inquiry the exact issue that you are experiencing.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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