cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Very Heavy Paper stuck in Pixma MX870

George49
Apprentice

I stupidly tried to duplex print on very heavy paper. When the paper went back in for side 2 it stuck and I cannot remove it.

1 REPLY 1

Ron
Moderator
Moderator

Hi George49.  Thanks for letting us know what Canon product you've got. The PIXMA MX870 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Announcements