MX870 Factory Reset

[pnoah]

I have an Pixma MX870 that now displays the ink absorber full error.  Fine.  I am not trying to fix it or anything like that.  I am getting rid of the printer.  However, I would like to erase the wifi password that I used for the network.  I see no way of doing this.  When powered up, I get the 5B00 error.  But the screen is locked on that error message.  Pressing the Setup button does nothing. I can't get to the setup settings. Is there anyway of deleting the wifi information on the printer before getting rid of the printer?

Thanks

Paul

[SamanthaW]

Hi there!

You can find the factory reset steps for your printer HERE.

Hope this helps!

[pnoah]

Thank you, but as I already mentioned, I cannot get to the setup menu.  I cannot get past the error message display, so that solution will not work.