10-19-2022 02:37 PM - last edited on 12-03-2022 12:00 PM by Danny
For some reason I'm now getting a code of 2114 and yellow light when I try to copy or print. I see the message in the online manual, saying to hit the OK button to the "User rear tray set"...but when I hit the OK button, all I get is that CLICKING sound and it won't let me in. I've tried shutting it down and re-starting but I still keep getting that CLICKING noise. Does anyone know what I should do next to clear up this problem?
Thanks..
A.
12-03-2022 11:15 AM
Hi, A.!
So that the Community can help you better, we need to know exactly which Canon printer model you're referring to. Are you experiencing this problem on a PIXMA G4210, a PIXMA TS3122, or both? That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
12-03-2022 11:46 AM
Yes, its the G4210 Model...out of frustration, I disconnected the printer's power cord, waited for about 15 seconds, then re-plugged the power cord back and and so far that has fixed the problem...
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