PIXMA G4210 Error Code 2114

[arthursiii]

For some reason I'm now getting a code of 2114 and yellow light when I try to copy or print. I see the message in the online manual, saying to hit the OK button to the "User rear tray set"...but when I hit the OK button, all I get is that CLICKING sound and it won't let me in. I've tried shutting it down and re-starting but I still keep getting that CLICKING noise. Does anyone know what I should do next to clear up this problem?

Thanks..

A.

[Danny]

Hi, A.!

So that the Community can help you better, we need to know exactly which Canon printer model you're referring to. Are you experiencing this problem on a PIXMA G4210, a PIXMA TS3122, or both? That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[arthursiii]

Yes, its the G4210 Model...out of frustration, I disconnected the printer's power cord, waited for about 15 seconds, then re-plugged the power cord back and and so far that has fixed the problem...

[johnwhartley]

I have the same problem, disconnecting power does not change anythin for me,  Have tried all paper options with no help.

[Patrick]

Hi johnwhartley,

Please follow the steps provided in the G4210's manual using the link below to resolve the 2114 error:

PIXMA G4210 > Frequently Asked Questions > Errors and Messages > Support Code > 2114

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your G4210 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[Patrick]

Hi johnwhartley,

Please follow the steps provided in the G4210's manual using the link below to resolve the 2114 error:

PIXMA G4210 > Frequently Asked Questions > Errors and Messages > Support Code > 2114

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your G4210 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.