MX722 Scanning Problems--Error 7,202,19 Internal Error Occurred

[Tharwood]

The scanning process appears to be occurring, but then during the transfer process the following appears:

Internal Error Occurred

Scanner Driver will be Close

Code 7,202,19

Any suggestion on how to rectify?

Thanks

[James_C]

Hi Tharwood,

In order to properly assist you, I will just need to know what operating system you are running?  Additionally, what program are you scanning from?  Can you scan using the steps when you click HERE?  Also, we will need to know how the MX722 is being connected to your system?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI