MX492 Loud Clicking Followed by Paper Jam (Code 1300)

[mba5235]

Whenever I try to print on my MX492, there are loud clicking noises followed by the paper jamming all the way in the back of the printer. It's far enough back that I can't get to it from the tray, but no part of the paper makes it to the print head either. The error code displayed is 1300.

[ArthurJ]

Hi,

Please click HERE and scroll down for the steps to open the back of the printer to remove paper jams inside the printer. 

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