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Pixma TR4520 stuck in copy mode

tinakomi
Apprentice

I've had this printer for less than a year, connected to my Lenovo IdeaPad S340n and it was working fine. A couple of months ago I put in new ink cartridges and it's been stuck in Copy mode ever since; it will not print. I've done every single thing suggested in the manual, online, on this site, and even a chat with tech support. IT STILL WON'T PRINT! There must be something I can do to fix it - I can't buy another printer. Thanks for any help.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend to have this issue looked at by our support team. Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

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