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MX450 printer: I have put in a new black ink cartridge but I keep getting a low ink message.

pima300
Apprentice

MX450 printer: I have put in a new black ink cartridge but I keep getting a low ink message.

1 REPLY 1

Ramona
Authority

Hi pima300,

 

You can try taking the ink cartridge out, turning the unit off, then back on again and placing the ink cartridge back inside to see if this will update the ink levels accurately.

Alternatively, if you have an cartridge that is actually empty, you may be able to put it in the printer so it recognizes the empty tank and provides the ink tank empty warning. You would then replace it with the new ink cartridge and the printer should determine that it was replaced and provide a full ink level indication again.

 

Hope this helps!

 

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