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MX410 Slow Scanning after upgrade to Windows 10

Bern0217
Apprentice

After upgrading from W7 to W10 the scanning on my MX410 has become slow and choppy. I have uninstalled and reinstalled the software and have upgraded the drivers.  My printing works fine.

1 ACCEPTED SOLUTION

Michael
Product Expert
Product Expert

Hello.

 

Does this issue occur when scanning from the MP Navigator or with a different program?  

 

Also, try reducing the DPI selection to see if this helps.

 

If you continue to have difficulties, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

View solution in original post

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Does this issue occur when scanning from the MP Navigator or with a different program?  

 

Also, try reducing the DPI selection to see if this helps.

 

If you continue to have difficulties, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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