cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX 922 can't receive faxes

happyal1ve
Apprentice

I have my printer conected via magic Jack. I share the line with my home phone. I am able to send faxes but not receiving faxes. Canon tech support have no solution or they can't guide me . Help !!!

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Our fax machines are not supported with Magic Jack devices.  A standard land line connection is needed in order to send or receive faxes properly.

 

As an alternative, you may have to scan the images and then email them to the desired parties instead.

 

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements