08-20-2016 03:26 PM
Why am I receiving a message stating that the print head is incorrect and to install the correct one?
08-24-2016 06:55 AM
Hi RSanchez,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
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