02-14-2016 05:09 PM
HI ALL,
Suddenly my MX 892 makes loud roller clacking noises when printing from cassette or rear tray. Priint quality is fine. No error message, but obviously something is wrong in there. Have checked for jams (in the back, in the front)---to no avail. Help!!
02-16-2016 07:56 PM
Hi phold,
A clacking sound typically indicates the printer is having difficulty feeding paper, and may be resolved by cleaning the rollers. Full instructions can be found HERE.
If the issue persists, the rollers may need to be lubricated or replaced. I recommend only having the rollers lubricated at an Authorized Service Facility, as doing it yourself can affect print quality.
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