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MX 892, ROLLERS ARE CLACKING DURING PRINTING. NO ERROR MESSAGE. NOISY!! HELP!

phold
Contributor

HI ALL,

Suddenly my MX 892 makes loud roller clacking noises when printing from cassette or rear tray. Priint quality is fine. No error message, but obviously something is wrong in there. Have checked for jams (in the back, in the front)---to no avail. Help!!

1 REPLY 1

BillS
Mentor

Hi phold,

 

A clacking sound typically indicates the printer is having difficulty feeding paper, and may be resolved by cleaning the rollers.  Full instructions can be found HERE.

 

If the issue persists, the rollers may need to be lubricated or replaced.  I recommend only having the rollers lubricated at an Authorized Service Facility, as doing it yourself can affect print quality. 

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

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