04-15-2016 02:10 AM
My MP980 no longer scans slides. The scan function works fine but it will not scan slides at full resolution - it only scans the image of the tray and slide.
04-17-2016 09:13 AM
Hi waltsar,
To scan slides, please make sure that you are selecting the correct type of scanning in the MP Navigator. To view the guide to scan this type of film/slide, please use the following link to our Knowledgebase Article:
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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