04-15-2016 02:10 AM
My MP980 no longer scans slides. The scan function works fine but it will not scan slides at full resolution - it only scans the image of the tray and slide.
04-17-2016 09:13 AM
Hi waltsar,
To scan slides, please make sure that you are selecting the correct type of scanning in the MP Navigator. To view the guide to scan this type of film/slide, please use the following link to our Knowledgebase Article:
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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