02-01-2014 11:10 PM
After I put in a large black cartridge in my MP830 printer, it comes up with a message saying
"The type of printhead is incorrect. Install the correct print head"
I did nothing different except put in new black ink cartridge (small one) then needed the large one done and had to wait for a delivery from Staples for the larger cartridge. So installed large black cartridge and error message as above.
I have removed the printhead and reinstalled it according to Karl1, product expert, have turned it on and off; repeated the printhead reinstall and same message as in paragraph 1.
New printheads are $249 which is ridiculous and all this seems to be a problem with others with this product.
Help please.
Solved! Go to Solution.
10-23-2018 07:18 PM
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